Innovation / Interviews

NBCUniversal is a major media and entertainment company that owns and operates a portfolio of television networks, a motion picture company and theme parks. In this installment of the IDG Enterprise CIO Interview Series, NBCU CIO Atish Banerjea spoke with Chief Content Officer John Gallant about NBCU's biggest opportunities and challenges. Banerjea discusses how the company is using technology transformation to drive innovation. He outlines NBCU's CI project, which is driving the IT team's partnership with the ad sales organization to create new sponsorship and revenue opportunities that capture the value of the media giant's broad portfolio of media properties.

Data insights are the key to providing customer value. The first steps are creating a culture of innovation and finding a CIO who is a business strategist.

When Ajay Waghray stepped into the job of CIO at the newly created Verizon Enterprise Solutions in January 2012, he encountered an array of systems that couldn't talk to each other or work together. Recognizing the disparate collection as a barrier to growth, Waghray focused his IT team on consolidating and updating the infrastructure and eliminating redundant systems to create the streamlined backbone that he wanted. His other duties include leading the global IT strategy and initiatives at Verizon Enterprise Solutions, which focuses on serving business and government agencies. Here he talks about some of his most recent work.

For ARI CEO Carl Ortell, real-time information delivery is key to strong relationships with customers and employees.

A Dartmouth faculty member suggests that CIOs can get fresh ideas from emerging economies, but it requires a new way of thinking

Rod Hefford, CIO for Global Customer Development and Supply Chain at Unilever, discusses they key goals of their Compass strategy, how IT is organized to drive innovation globally. Hefford also explains how mobility is empowering Unilever to respond to changing market conditions and customer needs, and is fostering a virtuous cycle of improvement.

Name: Scott Morrison

Name: Joe Busky

Name: Darren Platt

Name: Allison Aden

Jacob Morgan, author of 'The Collaborative Organization,' speaks passionately about what collaboration can do both inside and outside the enterprise. CIO.com talked to Morgan about the emerging trend and why it's important to act now.

Name: Mark Vance

Name: Michael Lin

Name: Eric Baldeschwieler

Red Hat CEO Jim Whitehurst is coming up on his five-year anniversary at the helm, following his arrival in December 2007. Under Whitehurst's leadership, Red Hat's revenue has grown from US$523 million in its fiscal 2008 to more than $1.1 billion in its fiscal 2012, without deviating from its core strategy of open-source infrastructure software.

If CIOs want to get the most from IT outsourcing deals, they need to treat negotiation as an organizational business process--with training, tools, and processes--rather than an IT purchasing arrangement.

Day two at Microsoft TechEd 2012 was all about Windows 8. CIO.com caught up with Windows corporate VP Antoine Leblond, who discussed why CIOs should test Windows 8, why developers should love it, and why we'll all be touching our laptop screens sooner than we think.

Name: Michael Milligan

Name: Harry Sverdlove

Name: Catherine Goodison