The National Commission of Audit has recommended the Government dump a 30-year old Income Security Integrated System used by state and federal government agencies to calculate and administer $400 million in social welfare payments each day.
The Department of Human Services (DHS), which runs Centrelink, has confirmed there was an outage on Monday that affected Centrelink and Child Support online services.
Former Australian government CIO, Glenn Archer, has joined Gartner as research vice-president for its public sector research group.
The Australian government’s CIO Glenn Archer has quit after spending just over one year in the role.
The Department of Human Services (DHS) has begun to reap the benefits in moving to a self-managed services strategy, said its CIO, Gary Sterrenberg.
Some $576.2 million will be provided to use ICT to improve access and improve portfolio business within the Department of Human Services (DHS) agencies Centrelink, Medicare and the Child Support Agency under the 2011-2012 federal budget.
The impending merger of Medicare Australia and Centrelink under new legislation will not trample Australians' privacy according to the Office of the Australian Information Commissioner (OAIC).
A major upgrade of ICT security is on the cards at Centrelink, with the welfare agency planning to implement data loss prevention (DLP) and endpoint protection (EP) for a whopping 28,000 users and 42,000 workstations.
The Department of Human Services has pushed back requests to in-source the infrastructure of smaller government agencies due to staffing issues and the sheer amount of work, following a recent in-sourcing agreement with the Department of Veterans’ Affairs.
Issues with the Australian Taxation Office’s (ATO) IT systems Change Program have resulted in a number of Centrelink customers having their Family Tax Benefit (FTB) payments suspended, the Commonwealth Ombudsman has reported.
Statutory agency Centrelink will shortly appoint a panel of service providers to manage its x86 server environment as part of a two year server consolidation and virtualisation program.
The Department of Human Services will soon deploy a tailored social media monitoring tool with an aim to better listen and respond to conversations concerning the department’s offerings.
The Australian Taxation Office (ATO) has confirmed Linux users will finally have access to its AUSkey authentication software within two months, following compatibility complaints in May when the service was launched for Windows and Mac OS X only.
Centrelink is looking for suppliers to join an enterprise storage panel the government department is creating.
Centrelink’s IT systems were hit by a quarter million spike in traffic in one day as a result of the Rudd Government’s stimulus measures, the Department of Human Services (DHS) deputy secretary of ICT infrastructure, John Wadeson has told business forum in Sydney.