An outsourced project to modernize Orange County, Calif.'s tax collection system that was supposed to take three years and cost just over $8 million was on track to cost twice that amount and take twice as long when officials pulled the plug.
The rupee's depreciation has been a windfall for IT service providers in India, but there are steps customers can take to share in the benefits. Before you head to the negotiating, or renegotiating, table, there are some things you should keep in mind. Here are six tips for leveraging the rupee's depreciation to get a better deal.
U.S.-based IT and business services workers show more initiative and are more innovative and understanding of the business than offshore workers, according to a new study from consulting firm HfS Research.
'Press 1 for America' legislation continues to take aim at U.S. companies that offshore call centers, but it's expected to have little impact.
There is a new effort in Congress to penalize companies that shift call center work overseas.
Cost-conscious customers, uncertain economic conditions and evolving delivery models are causing the IT services market to grow more slowly than expected, according to a recent Gartner report.
U.S.-based workers show more initiative, are more innovative and more understanding of the business than offshore workers, a new study that looks on sourcing services in the U.S has found.
IT outsourcing providers that set up new delivery centers in the first quarter of this year were more likely to do so at an onshore location than in offshore ones, according to a recent report. However, both location options continue to grow in terms of headcount and scope of processes.
Infosys recently announced that it won a $49.5 million contract to develop a health benefit exchange for the District of Columbia. It is one of the larger government contracts won by an offshore outsourcing firm, but it's unclear whether any of the work will be done overseas.
The Senate is expected to vote next week on an immigration bill, and it is likely to pass after one last fight to give U.S. workers hiring preference over foreigners with H-1B visas.
The Senate immigration bill's impact on offshore outsourcing will be disruptive to outsourcers, their customers and potentially to the U.S. IT labor market, according to Gartner.
The Senate Judiciary Committee on Tuesday began debate on more than 300 amendments to the comprehensive immigration bill, including a number of changes to sections on H-1B visas.
Domestic IT services providers say the U.S. Senate's immigration bill could benefit them by raising the costs of their competitors that are based overseas.
IT support services firm Caleris has this message on its homepage, "Outsource to Iowa. Not India," against a picture of a corn field and farm houses.
The U.S. Senate's comprehensive immigration bill would make major changes to the H-1B visa that are certain to upset some and possibly please others.