IT outsourcing - News, Features, and Slideshows

News

• Senators seek H-1B cap that starts at 115,000 and rises

  A bipartisan group of Senators is planning to introduce a bill that not only hikes the H-1B cap, but allows it to rise automatically with demand to a maximum of 300,000 visas annually.

• IT shifts from owning to outsourcing data center space

  Demand is increasing for data center space in multi-tenant facilities, driven by a number of trends, according to a new report.

• If tech is so important, why are IT wages flat?

  Despite information technology's ever increasing role in the economy, IT wages remain persistently flat. This may be tech's inconvenient truth.

• House approves STEM bill, but it's no victory

  The U.S. House Friday approved a Republican-backed STEM visa bill, but the legislation has likely reached a dead-end.

• Cloud Services Continue to Shake Up IT Outsourcing Industry

  Growth in business-provisioned cloud contracts, particularly in HR, could outpace traditional IT outsourcing, rattling traditional IT service providers.

• 12 IT outsourcing predictions for 2012

  The IT outsourcing industry in 2011 was largely marked by smaller deals, hesitant customers, profit-squeezed providers and a whole lot of talk—but not as much action—on the cloud computing front.

• IT outsourcing year in review, rating our 2011 predictions

  As the end of the year approaches, the predictions of what's to come in the next 12 months abound. Of course, those predictions are usually quickly forgotten and no one rushes to issue a scorecard for how they fared -- but that's not the case at CIO.com. This year, we're revisiting the 11 outsourcing trends we forecast for 2011 to find out which of them actually came to pass.

• 10 worst sales tactics of IT outsourcing companies

  IT service providers are big on talk of innovation these days—except when it comes to their own sales practices. It seems as if many vendor sales teams have been pulling from the same bag of frustrating and ineffective tricks to try to win deals since the dawn of IT outsourcing.

• China's cheaper cities prime for IT outsourcers

  More than 20 cities in China offer viable IT service delivery, according to a recent report by outsourcing consulting firm Everest Group, each with its pros and cons.

• Can you trust one outsourcing provider to manage the rest?

  Even as CIOs continue to pursue the multi-provider model for outsourcing IT, the question remains as to how to do it successfully: amassing the necessary vendor management skills needed, avoiding vendor finger pointing, and achieving intended results.

• 9 ways to stop your IT outsourcing deal from leaking money

  If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.

• iGate Patni CEO on his merger of unequals

  When iGate completed its $1.2 billion acquisition of Patni Computer Systems in May, the two offshore outsourcing providers instantly leapt over their mid-tier outsourcing peers to become one of the biggest IT outsourcing providers in India.

• IT outsourcing in China and data privacy guidelines

  China's data privacy protection has long been considered one of the world's weakest. But the government's proposed data security guidelines may go too far in the opposite direction.

• Outsourcing: IT Customers disappointed with results

  Forget all the discussion about IT outsourcing providers moving up the technology value chain to become partners in innovation; their customers' biggest needs remain much more straightforward, according to the results of the IDG Enterprise Outsourcing & Service Providers Survey. (CIO.com is an IDG company.)

• Outsourcing in Latin America: What a vendor won't tell you

  The IT and business process outsourcing market is heating up in countries throughout Latin America. Outsourcing analyst firm HfS Research estimates that the region's outsourcing industry will grow 15 to 17 per cent this year. Indigenous providers are offering more sophisticated services. U.S. multinationals have a large local presence. And Indian providers are building or buying their way into the market.