In Pictures: itSMF LEADit 2013
In Canberra, ITSM disciples talk service management, get funky on the dance floor.
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Standard brings IT consistency to Queensland public safety
A standards-based approach to IT Service Management (ITSM) adopted by the Queensland Public Safety Network Management Centre has resulted in consistent and reliable delivery of IT to the state’s law enforcement and public safety agencies, according to the centre’s director, John McIntosh.
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itSMF sees opportunities in Digital Education Revolution
The IT Service Management Forum (itSMF) Australia has introduced a new membership category for schools to improve the delivery of IT services to students.