IT organisations big and small are seeing significant benefits from some of their cloud computing contracts. The value of Cloud services deals increased 60 per cent in the last three years and the $UD40 billion global cloud services market is expected to grow 27 per cent annually over the next three years, according to recent research by the Everest Group.
In India, the H-1B visa is seen in an entirely different light than in the U.S. The visa is essential to free trade, and legislative moves by Congress to restrict it <a href="http://www.computerworld.com/article/2525167/government-it/us-protectionism-could-lead-to-trade-war--says-nasscom.html">are called protectionist</a> and a threat to India's IT industry.
This year brought the IT outsourcing industry an increase in hybrid offshoring, a greater focus on in-house service integration, a new lower-cost consulting model, smaller deals, and bigger governance requirements.
The rupee's depreciation has been a windfall for IT service providers in India, but there are steps customers can take to share in the benefits. Before you head to the negotiating, or renegotiating, table, there are some things you should keep in mind. Here are six tips for leveraging the rupee's depreciation to get a better deal.
As the end of the year approaches, the predictions of what's to come in the next 12 months abound. Of course, those predictions are usually quickly forgotten and no one rushes to issue a scorecard for how they fared -- but that's not the case at CIO.com. This year, we're revisiting the 11 outsourcing trends we forecast for 2011 to find out which of them actually came to pass.
A managed services or fixed-fee outsourcing model for application development and maintenance can ultimately yield major savings for IT organizations that embrace it.
In 2015, big, monolithic outsourcing deals are regarded just about as negatively as huge, enterprise IT projects: They are seen as lengthy, costly and practically doomed to fail. Just as IT organizations have broken down their large IT tasks into more discrete deliverables, they've also dissolved their mega outsourcing deals among multiple providers.
As companies adopt more cloud IT services and work with an increasing number of service providers, the tried-and-true IT towers of the past no longer serve their needs. "The old model lacks the clarity of ownership required to drive decisions on as-a-service offerings that span the traditional tower structure," says Steve Keegan, principal with outsourcing consultancy Pace Harmon. "Determining who makes the call isn't straightforward -- the server team, the app team or the database team?"
A managed service approach to application development and maintenance seems like a win-win for outsourcing customers and providers. But how do you make it work? Steven Kirz, principal with outsourcing consultancy Pace Harmon, talks about what a successful managed service deal looks like.
Follow these simple steps to show your IT outsourcing provider a little love and get more attention than other customers in return (without giving away too much).
Pricing models for IT outsourcing have always been relatively straightforward. However, a growing portion of IT outsourcing deals are being inked with more complex hybrid pricing structures. Here are five things to consider when implementing a hybrid pricing model for IT services.
The speculation surrounding Dell's intention to go private is over. What remains are questions about what the new ownership model will mean for Dell's IT services business and its outsourcing customers.