Hundreds lose their phone numbers when migrating to NBN
Hundreds of consumers and businesses moving to the NBN lost their phone numbers in the process, according to a report by the Telecommunications Industry Ombudsman (TIO).
Hundreds of consumers and businesses moving to the NBN lost their phone numbers in the process, according to a report by the Telecommunications Industry Ombudsman (TIO).
The Australian Competition and Consumer Commission is calling on Australians to be part of a program that will measure and compare broadband speeds across the country.
Complaints about internet services from customers across Australia rose 11.6 per between October and December, 2015 compared to the same period a year earlier, the Telecommunications Industry Ombudsman (TIO) said on Friday.
Customer complaints about telecommunications companies have reached an eight-year low, particularly in mobile services, according to new figures from the Telecommunications Industry Ombudsman (TIO).
Consumer complaints about mobile roaming charges have dropped, but the disputed amounts for complaints are increasing, with one customer lumped with a $147,908 bill after a European holiday, according to the Telecommunications Industry Ombudsman (TIO).