Stories by Thomas Wailgum

Blog: 10 Things I Just Don't Get About Tech

I've been immersed in the world of technology, IT vendors and business software for nearly 13 years, and there are lots of things to love and lots of things to hate. But there also many bewildering things about the tech world that still make me scratch my head in amazement.

Written by Thomas Wailgum20 April 09 11:35

Pirates to Worry You: Chinese Manufacturing Partners

Somali pirates who brazenly attacked container ships in the Indian Ocean have garnered a lot of recent attention. But for companies that source products from Chinese manufacturing partners, there are even greater and longer-term business risks due to pirating attacks on companies' intellectual property and supply chains.<br/>

Written by Thomas Wailgum17 April 09 09:23

Blogs: 5 Ways to Excite the Generals and the Troops About ERP

Most business and IT folks would rather endure a root canal procedure—without Novocain, even—than go through an entire ERP RFP process and negotiations with high-pressure salesfolk from SAP, Oracle or any of the other vendors who pledge "We want to be a partner, not a vendor" and other such disingenuous nonsense.

Written by Thomas Wailgum14 April 09 12:07

Retail IT: Alignment Woes, Legacy Costs Mean Trouble

An exclusive look at a new RSR Research survey of retailers shows serious problems mounting inside today's retail IT shops -- including a vicious cycle with legacy apps that's hurting businesses at a particularly bad time.

Written by Thomas Wailgum14 April 09 06:26

What Your Personal E-Mail Provider Says About You

If your car says something about you, so does your personal e-mail address. Here's a look at the message -- and perhaps age -- you're projecting.

Written by Thomas Wailgum10 April 09 07:09

Blog: 10 Things I Love About Tech

There is, of course, a lot to love about the high-tech and IT world we all live in now.

Written by Thomas Wailgum06 April 09 14:52

SMB ERP Projects: Don't Forget the ROI

Small and midsize businesses that want to roll out ERP technology are paying too much attention to TCO and not enough to ROI, says new research. That could be a costly mistake.

Written by Thomas Wailgum06 April 09 10:33

Bernie Madoff's Client List vs. MDM: Lessons Learned

What can master data management software analysis of Bernie Madoff's client list teach businesses about the danger of data silos? Plenty, says MDM vendor DataQualityFirst.

Written by Thomas Wailgum03 April 09 08:43

Blog: The Next Big ERP Innovator: Microsoft

While billions of dollars have flooded into SAP and Oracle, how much innovation—real, ground-breaking types of stuff—have we seen from the incumbent megavendors and their overpriced lines of applications?

Written by Thomas Wailgum03 April 09 11:10

Blog: 10 Things I Hate About Tech

Sure, spyware, spam and wireless routers that have the lifespan of a mosquito annoy us all. But what do we really hate about technology?

Written by Thomas Wailgum30 March 09 10:52

Blog: Starbucks Spikes Its 'New' Business Strategy with a Double Shot of IT

At its annual shareholders meeting this week, Starbucks executives detailed their strategy for profitable growth amid what Chairman and CEO Howard Schultz called, in what seemed like the understatement of the year, "the challenging economic environment."

Written by Thomas Wailgum23 March 09 11:09

Managing IT atop Mount Washington

On Mount Washington, the highest peak in the Northeastern US, the winds whip faster than they do in Antarctica, the bitter cold will freeze bare skin in seconds, and Steven Welsh tends to the IT infrastructure that meticulously records the mountain's extreme weather conditions.

Written by Thomas Wailgum20 March 09 09:16
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