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Features

  • Demand for Cloud Skills Still Outpaces Supply of Workers

    Cloud technology is a 'must-have' for organisations building out or replacing their data center architecture, but there's still a major cloud skills gap that's impeding faster adoption and growth

    Written by Sharon Florentine19 Sept. 13 20:13
  • Big Data Drives City of Buffalo's Operation Clean Sweep

    By layering data from 311 and 911 calls over Census data, unemployment data and other poverty indicators, Buffalo uses data analytics to identify its most challenged neighborhoods and more effectively deploy resources for everything from neighborhood beautification to combatting crime and reducing fire hazards.

    Written by Thor Olavsrud06 Sept. 13 13:38
  • Call Center Outsourcing Buyers Want More Than Cost Savings

    As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

    Written by Stephanie Overby06 Sept. 13 13:37
  • Is the Technology Skills Gap Fact or Fiction?

    In Part 1 of his three-part series, CIO.com publisher emeritus Gary Beach examines a question that's stumping job seekers, employers and economists -- does a skills gap exist in the United States in general and in the IT market in particular? (Includes video introduction to the series.)

    Written by Gary Beach05 Sept. 13 19:34
  • Have we reached gadget fatigue?

    Smartphones are everywhere, and smartwatches are poised to follow. Techies are eying Google Glass. And we now wear our technology on our sleeve. Have we finally reached gadget overload?

    Written by Tom Kaneshige05 Sept. 13 18:22
  • Salesforce.com's Benioff lays out future strategies

    Salesforce.com's second-quarter earnings conference call featured the usual dose of chest-thumping by CEO Marc Benioff as the company posted US$957 million in revenue and raised its full fiscal year forecast to at least $4 billion.

    Written by Chris Kanaracus30 Aug. 13 16:05
  • Why Microsoft's next CEO will fail

    Steve Ballmer isn't necessarily a bad CEO. After all, Microsoft's on strong financial footing. But Ballmer made enough bad product decisions - Zune, Kin, Vista and perhaps Surface - to suggest that Microsoft employees, swayed by a forced-ranking employee rating system, told him what he wanted to hear, not what he needed to hear. If that culture doesn't change, Ballmer's replacement will fare even worse than he did.

    Written by Rob Enderle30 Aug. 13 10:12
  • IT Gender Salary Gap Not As Dramatic As You Think

    It's a common belief that men are paid more than women for the same job in the tech field. However, based on two recent salary surveys, that belief turns out to be less accurate than you might think. However, that doesn't mean significant gender career issues don't exist.

    Written by Sharon Florentine27 Aug. 13 16:14
  • Steve Ballmer's Departure From Microsoft Isn't News, But Timing Is

    Microsoft observers knew CEO Steve Ballmer was due to step down soon, but announcing his impending retirement weeks after an executive reorganization seems odd. With that in mind, CIO.com contributor Jonathan Hassell examines the triumphs and missteps of Ballmer's 13-year tenure in Microsoft's corner office.

    Written by Jonathan Hassell23 Aug. 13 21:46
  • 10 Software Defined Networking Startups to Watch

    As the software-defined data center evolves from dream to reality, many Software Defined Networking (SDN) startups are being snatched up by established networking vendors. Here are nine SDN startups (and an important new standards body) that intend to push SDN into the mainstream.

    Written by Jeff Vance22 Aug. 13 22:52
  • Top 10 States for Tech Jobs Growth

    The IT job market has slowly and steadily been growing overall, but these 10 states have shown the most growth within the tech jobs sector. We talk to industry experts to find out what's driving the trends in these thriving markets.

    Written by Rich Hein20 Aug. 13 13:39
  • IT Resume Makeover Homepage

    Creating or updating your resume can feel like a daunting task, but it doesn't have to be. That said, IT is a competitive job market, and companies and recruiters can get hundreds of responses from job postings. The amount of time you have to capture their attention is fleeting. Your resume is, in many cases, your only contact with hiring managers and potential employers. What you showcase can mean the difference between getting the interview and being summarily passed over.

    Written by Rich Hein12 Aug. 13 16:45
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