Until recently, almost no IT industry vendor or analyst questioned the assumption that nearly all kinds of virtualization deliver quick, significant cost savings compared to computing only in the physical world.
Microsoft's $8.5 billion acquisition of Skype could profoundly influence a set of collaboration and conferencing technologies called Unified Communications (UC) that have taken years to catch on, analysts said Thursday.
For all the cost-saving appeal of cloud applications -- more commonly referred to as SaaS (software as a service) -- enterprises are still trying to get their heads around the benefits and risks of SaaS and which parts of the company need it the most.
ERP (enterprise resource planning) software investments aren't on this year's agenda for three-quarters of IT decision-makers who responded to a recent Forrester Research study, indicating that the global economic downturn's effects are still lingering.
Android has shot past BlackBerry to become the third most popular smartphone operating system in the world behind Symbian and the iPhone , according to StatCounter.
How is your IT strategy developed? Most companies work tirelessly to make sure it directly aligns to the business strategy, but it's still a waterfall process: Decide on a business strategy, and then build a technology strategy to support it. In fact, according to Forrester data, more than two-thirds of IT leaders wait for business leaders to finalize their strategy before IT formulates its own.
On the heels of the controversial Amazon EC2 cloud outage last week, research firm Forrester published a timely report on the growth potential of the major public cloud categories.
Contention and biases among technology and business factions can derail the deployment of unified communications systems that are efficient, cost-effective and simple enough to use so they actually get adopted by end users, according to a Forrester Research study.
Setting up offshore IT services and business services subsidiaries has once again become a preferred route for multinational companies wanting to tap talent in low-cost locations, analysts said. The subsidiaries are known in the outsourcing industry as "captive centers" because they meet the in-house services requirements of companies.
As companies begin to re-invest in capital projects, project management offices (PMOs) need to gear up to facilitate these new plans. But that doesn't mean they need to adopt more methodology, documentation and process. In fact, many PMOs would be better served by taking a leaner approach to project management, according to a recent report from Forrester Research.
Facebook is often touted as a must-have tool for small businesses as a means to boost their brand awareness and to reach existing and potential customers. However, the social network does not necessarily translate into more sales if you are an e-tailer. In fact, a Facebook page will have little or no impact on an e-tailer's sales, Forrester Research says. And using Facebook to boost revenues remains "elusive" for e-tailers.
Facebook's start-up days are long behind it.
You've heard the Gen Y stereotypes before: They're lazy workers, exude entitlement and have been reared on social technologies that they bring into the workplace, whether IT departments like it or not.
As we emerge from a global recession, C-suites are pushing to make innovation a priority across their organisations. Although the desire and focus on innovation may not be new, today’s approach to innovation is in need of change. Why? Because in the current era of social commerce, empowered customers are demanding innovation on their terms.
It's been a little hard of late to find references to SOA (service-oriented architecture), the buzz-phrase that once saturated the IT industry but in recent years has succumbed to "cloud computing." But SOA remains alive and relevant, according to a new Forrester Research report.