Stories by Sue Bushell

Handled badly, even the best-intentioned organisational change program can tear the heart out of an organisation, and no amount of technological innovation will help

Because companies can't immediately see the ROI of an IT/business continuity plan, too many put developing one on the backburner. But when a disaster hits home, planning for the possibility of IT destruction suddenly seems anything but wasteful

Some CIOs are taking on responsibilities in areas far from IT. Get ready

The WA State Revenue Department's RICS data integration project was ‘bigger than Ben Hur'. There's no Oscar nomination in sight, but it's getting rave reviews

In the wake of the recent spate of virus and denial-of-service attacks, CIO answers the question: ‘who you gonna call?' when organisations need help with Internet security measures

When you're IT head in an IT specialist shop you tend to have a different perspective. HPA's Bob Cook is not on the outside looking in, but on the inside looking out

All vendors say they'll be good business partners, but after the ink dries do they really deliver on that promise?

Successful e-commerce Web sites are like a light bulb - what you see is not even close to what you get

Finding the right people to lead your e-commerce efforts depends on what you want to do online

Infrastructure, design and development issues loom large when you e-volve the business

Everyone has ideas about how survive in the new economy. Some of those ideas are better than others

NSW Police Service's investigative databases once operated independently, making the tedious task of uncovering trends in the diverse data impossible. Now the Service has a different modus operandi

A Forrester report says yes. CIOs say: no way

Give a bunch of people a chain and they have two basic options: They can move massive weights by pulling it in a common direction or they can wear themselves out playing tug of war

Thar's gold in them thar apps