Narrowing the customer expectation gap through data-driven experiences

Print agenda

Agenda

2:00pmWelcome
Nadia Cameron, CMO Publisher and Editor, Associate Editor, CIO
2:05pm

Keynote: Getting to the heart of CX expectations

Scott Treller, Executive General Manager, SAP Customer Experience, ANZ
Nadia Cameron, CMO Publisher and Editor, Associate Editor, CIO
2:15pm

Interactive Panel Discussion: What it takes to narrow the CX gap using data-driven customer experiences

Shane Lenton, Chief Information and Digital Officer, CUE Clothing Co
Aarron Spinley, Senior Vice President, Thunderhead
Scott Treller, Executive General Manager, SAP Customer Experience, ANZ
Nadia Cameron, CMO Publisher and Editor, Associate Editor, CIO
2:45pm

Event Conclusion

Live Webinar

Date/Time

Wednesday, 18th Aug 2021 2:00 p.m. - 2:45 p.m. AEST

Venue

Live to your computer

  • SAP

Who Should Attend

  • CIOs, IT Directors, GM IT, Heads of IT
  • CTOs , VPs
  • 2ICT, IT Managers
  • Chief marketing officer, head of marketing
  • VP, executive and director of marketing
  • 2IC, Marketing Manager
  • Digital marketing manager
  • Customer experience leader, manager